Frequently Asked Questions
Everything you need to know about your Marathon Watch purchase and ownership.
What makes Marathon watches different from other luxury timepieces?
Marathon watches are engineered to military specifications (MIL-SPEC), combining Swiss precision with extreme durability. Many of our models feature self-contained tritium gas tubes for constant illumination in low-light conditions without needing a light source to charge.
How long does shipping take and is it tracked?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery varies by location. A tracking number is provided via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for items in original, unworn condition with all packaging intact. If you are not completely satisfied with your purchase, you can initiate a return or exchange through our online portal.
Do Marathon watches come with a warranty?
Yes, every Marathon timepiece comes with a 2-year manufacturer's warranty. This covers any defects in materials or craftsmanship under normal use. Please ensure you keep your proof of purchase to validate warranty claims.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through select providers at checkout.
Where are Marathon watches manufactured?
Marathon watches are designed in Canada and manufactured in La Chaux-de-Fonds, Switzerland. This ensures that every piece meets the highest standards of Swiss watchmaking excellence.